朗峰培訓顧問致力為公營及私營機構提供專業的企業培訓服務,並為有關機構的業務發展提供專業意見。我們不遺餘力地協助相關機構實踐其公司價值觀及孕育正面的公司文化,透過培訓以達致員工之間互相信任及通力合作,從而成為一支優秀隊伍。
作為企業培訓及業務發展顧問,我們為客戶提供一系列的培訓課程;包括團隊建立、溝通技巧及策略管理等。我們亦因應市場環境變化適時為客戶提供相關的培訓工作坊及講座,務求迎合客戶所需。
Understanding mindset and how to develop the mindset required of a leader /manager.
Enhance their leadership & managerial skills, communication and problem-solving techniques.
Developing a proper customer service mindset; strengthen communication and customer service skills.
Review departmental HRM comprehensiveness and effectiveness strategically by conducting a planning audit at functional level.
Enhance communication with both colleagues and clients.
Enhance work efficiency while maintain good quality service.
Deliver prepared & unprepared speech confidently.
Understanding of leadership and apply leadership skills effectively at workplace.
Understanding of customer psychological & behavior needs, and the causes of objection.
Develop a proper mindset towards the company vision & mission statements.
Build up good trust with colleagues and work together as a team.
Understand performance management clearly and influence staff positively and drive them to work properly.