All Round Communication At Workplace
TRAINING OBJECTIVES
By the end of the workshop, participants should be able to :
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Communicate with their colleagues at workplace effectively;
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Manage their emotion and stress at work properly;
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Resolving conflicts at workplace effectually; and
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Handle clients /customers tactfully to win their trust & confidence in their company.
TRAINING CONTENTS
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Communication process & common communication barriers at workplace.
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How to communicate with colleagues & clients /customers effectively.
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Emotion & Stress Management.
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Enhanced Communication Skills: Empathetic Listening & Response.
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Effective Handling of Conflicts.
TRAINING APPROACH
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Highly interactive
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Experiential learning
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Diverse training methods
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Both theoretical & practical
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Full participation of trainees
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Learning by self-reflection
TARGET PARTICIPANTS
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All staff of general grades
CONTACT US
Please direct your enquiries to us via the following contact numbers or email:
Tel: (852) 2781 3536
Mobile: (852) 5546 9491
Fax: (852) 2781 3773